Terms and Conditions
This agreement is between you or the entity you represent (“you” or “your”) and QBO Shop Solutions and its affiliates (“QBO Shop Solutions”) regarding your use of QBO Shop Solutions’ suite of online business productivity and collaboration tools.
Components of the Agreement
This Agreement includes these general terms (“General Terms”) and any specific terms related to individual services (“Service Specific Terms”), collectively referred to as the “Terms.” If there is a conflict between the General Terms and Service Specific Terms, the Service Specific Terms will take precedence.
Service Description
QBO Shop Solutions, through its website www.qboshopsolutions.com, offers business productivity features, products, and services when you visit the website, use QBO Shop Solutions’ products or services, access mobile applications, or use software provided by QBO Shop Solutions (collectively, the “Service” or “Services”). An “Affiliate” refers to any entity that directly or indirectly controls, is controlled by, or is under common control with QBO Shop Solutions.
You may use the Services for your business or internal organizational purposes.
Terms of Use
Please review these Terms carefully before using QBO Shop Solutions’ Services.
You may accept the Terms by selecting a checkbox, clicking an acceptance button, or using the Services. If you do not agree with the General Terms, you must not use the Services. If you agree with the General Terms but not with specific Service Specific Terms, do not use the corresponding Service.
You must be of legal age to enter into a binding agreement to accept these Terms.
Beta Service Subscriptions
We may offer certain Services as beta services (“Beta Service” or “Beta Services”) for testing and evaluation. QBO Shop Solutions has sole discretion to determine the testing period and whether to offer Beta Services as commercial services. You are not obligated to subscribe to a paid Service after using a Beta Service. We may discontinue Beta Services, temporarily or permanently, with or without notice. QBO Shop Solutions is not liable for any harm resulting from the modification, suspension, or discontinuation of Beta Services.
Changes to Terms and Services
We may update our website, policies, and Terms at any time. You will be subject to the Terms in effect when you order Services, unless changes are required by law or government authority, in which case they may apply to prior orders. Continued use of the Services after changes to the Terms constitutes your agreement to the updated Terms. If changes significantly impact your rights, you may terminate your use by notifying QBO Shop Solutions via email within 30 days of the change, and you will be eligible for a prorated refund of unused prepaid fees.
User Sign-Up Responsibilities
To access or use the Services, you must create a user account by providing all required information. If representing an organization, we recommend using corporate contact details, such as a corporate email address. You agree to: a) provide accurate, current, and complete information during sign-up; and b) promptly update this information to keep it accurate. If you provide false, inaccurate, or incomplete information, QBO Shop Solutions may terminate your account and deny current or future access to the Services.
Organization Accounts and Administrators
When creating an account for your organization, you may designate one or more administrators to configure the Services and manage end users. If a third party sets up your account, they may assume the administrator role. You should establish an agreement with such third parties to define their roles and limitations.
You are responsible for: i) maintaining the confidentiality of your account password; ii) appointing qualified administrators; and iii) ensuring all activities in your account comply with this Agreement. QBO Shop Solutions is not responsible for account administration or internal Service management.
To prevent loss of administrator account control, you may specify a recovery process by contacting us via the Contact Us page, subject to our approval. If no process is specified, we may grant control to an individual providing satisfactory proof of authorization. QBO Shop Solutions is not liable for actions taken in good faith in this regard.
Personal Information and Privacy
Personal information provided through the Services is governed by QBO Shop Solutions’ Privacy Policy. Using the Services indicates your acceptance of this policy. You are responsible for maintaining the confidentiality of your username, password, and other sensitive information and for all activities in your account. Notify us immediately of any unauthorized account use via the Contact Us page. QBO Shop Solutions is not liable for losses or damages from unauthorized access or use of your account.
Electronic Communications
Using QBO Shop Solutions or sending us emails constitutes electronic communication. We may communicate with you via email, text, in-app notifications, or by posting messages on the website or through other Services, such as our Message Center. You agree that electronic communications satisfy any legal requirement for written communication, unless applicable laws mandate otherwise.
Recommendations and Personalization
We may recommend features, products, or services, identify your preferences, and personalize your experience. The Services may include communications like service announcements, administrative messages, and newsletters, which are part of using the Services. You may opt out of newsletters, but not service-related messages.
Fees and Payments
Services are available under subscription plans of varying durations. Payments for plans shorter than a year must be made by credit card. Subscriptions auto-renew unless you downgrade to a free plan or notify us of non-renewal at least seven days before the renewal date. The subscription fee will be charged to the last-used credit card, but you may update payment details. If you do not downgrade or cancel, you authorize QBO Shop Solutions to charge the fee to the last-used credit card.
We may adjust Service prices or charge for previously free Services, but price increases will not apply until your current billing cycle ends. You will only be charged for Services under a paid subscription plan.
You agree to receive electronic invoices in PDF format on the website. We will notify you via email when an invoice is available. For details on electronic invoices or requesting paper copies, refer to our help pages.
Usage Restrictions
You may use QBO Shop Solutions only as intended and permitted by these Terms. You may not incorporate QBO Shop Solutions into your own programs, transfer it to another service, sell, rent, lease, distribute, or sublicense it, or use it for illegal purposes. We may terminate your access if you violate these Terms. Third-party terms included with specific Services may apply and take precedence in case of conflict. All software in QBO Shop Solutions is owned by QBO Shop Solutions or its suppliers and protected by copyright laws.
When using QBO Shop Solutions, you may use third-party services (e.g., wireless carriers or mobile platforms), subject to their terms and fees.
Unless permitted by law, you may not reverse engineer, modify, decompile, disassemble, or create derivative works from QBO Shop Solutions. We may provide automatic or manual updates without notice.
Spamming and Illegal Activities
You are responsible for the content transmitted through the Services and must not use the Services for illegal, defamatory, harassing, or otherwise objectionable purposes, or to send spam, phishing emails, or malicious code. We may terminate your access if we reasonably believe you have engaged in illegal or unauthorized activities.
Data Ownership
You own the content you create or store. Your use of the Services does not grant QBO Shop Solutions rights to use, reproduce, or distribute your content for commercial or marketing purposes unless you permit it. You grant QBO Shop Solutions permission to access, store, and display your content as needed to provide the Services.
User-Generated Content
You are responsible for content you transmit or publish using the Services. Publicly shared content may be accessible online and indexed by search engines. Ensure private content is not accidentally made public. Content received from other users is provided “as is” for personal use only, and you may not use it without the owner’s consent. Do not remove copyright notices or disable copy protection features. By sharing copyrighted content, you confirm you have permission from rights holders. QBO Shop Solutions may block or remove content if it receives complaints about illegality or third-party rights violations. You consent to QBO Shop Solutions’ designated agent resolving such issues.
Trademark
The QBO Shop Solutions logo and name are trademarks of QBO Shop Solutions. You may not use them without prior permission.
Disclaimer of Warranties
The Services are provided “as is” and “as available.” QBO Shop Solutions disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee uninterrupted, timely, secure, or error-free Services. You use downloaded materials at your own risk, and QBO Shop Solutions is not liable for damage to your devices or data. No advice from QBO Shop Solutions creates warranties not stated in these Terms.
Limitation of Liability
QBO Shop Solutions is not liable for consequential, incidental, indirect, or special damages, or for loss of profits, business interruption, or data, even if advised of the possibility. Our total liability for any Service will not exceed the fees you paid for that Service.
Applicable Law
These Terms are governed by the laws of the United States of America. Any disputes related to these Terms or your use of QBO Shop Solutions will be resolved exclusively in U.S. courts, as appropriate.
Pricing
All prices include applicable VAT.
Suspension and Termination
We may suspend or disable your account for suspected illegal activity, prolonged inactivity, or requests from law enforcement. You may object to suspension by emailing contact@qboshopsolutions.com within 30 days. Suspended accounts may be terminated after 30 days. We may also terminate your account for Terms violations or if a Beta Service is discontinued. You may terminate your account if QBO Shop Solutions breaches these Terms, entitling you to a prorated refund of prepaid fees. Termination includes denial of Service access and deletion of account data.
Third-Party Businesses
Third parties may operate stores or sell services on our website, and we may link to affiliated or other businesses’ sites. QBO Shop Solutions is not responsible for their offerings or content. We may share transaction-related information with third parties involved in your transactions. Review their privacy policies and terms carefully.
QBO Shop Solutions’ Role
QBO Shop Solutions allows third-party sellers to list and sell services on www.qboshopsolutions.com, as indicated on service detail pages. We facilitate these transactions but are neither the buyer nor seller. The contract for third-party sales is between the buyer and seller, and QBO Shop Solutions is not a party to it or liable for related issues. Sellers are responsible for sales and handling buyer claims.